It can't hurt for you to call and ask, phoenix. If they feel a visit is warranted, they'll visit - if they don't there may (I'm not sure) still be a record of the call.

I think that if you're concerned about the children, it's better to call than not - imagine how you'd feel if you didn't call and something happened to them?

Never attribute to malice that which can be adequately explained by stupidity.
(attributed to
Robert J. Hanlon)

People with true credibility and integrity don't need to tell other people how great they are. They also don't need to belittle other people to feel superior.
(msmith)