I was going throw a hard time and called the C.card company.. I got a hold of a really nice lady.. it made me feel better...  she did not do anything nor could she really help but she was nice to talk to.. I think a lot of times people who answer phones have to be nice people who care.. or total dicks who get the job done lol! I have got a hold of both.. mostly nice.. I try to be super nice even when I have a problem I have vented but I tell them I and sorry I am upset and I'm not trying to be difficult at all  and I do thank them for helping me even if I am upset and I mean it.. it's not their fault!.. I hate it when I can't understand someone, like if they are from India and I have to have them repeat everything twice.. they give them stupid fake names a lot of times..

I'm sure you sound like that and are named John smith!  John Smith from Dell collections.. if you want me to pay a bill  my husband has and I know nothing about please at least come up with the details! your from India and I get called about a scam all the time from there and you want money is about all I am getting, talking faster does not help.  repeating you want my C. card number does not help or I owe you money over and over.and you are going to send the bill to collections  does not help..I understand your annoyed, deal with a lot of people who don't understand you and don't pay their bills but come on, help a girl out..