Yeah I used to work at a high end skin care/makeup store and its usually true, except for rare cases when someone really has a severe acne problem. But most common problem is that people just over wash, and they use too many scrubs and masks. Your skin can naturally take care of itself. Thats why baby wipes/vasaline are amazing.

Rose water and witch hazel are also great for your skin as a toner, both reduce puffiness and witch hazel greatly reduces redness (even on pimples)

Where in this wide world can man find nobility without pride,
Friendship without envy,
Or beauty without vanity?
Here, where grace is served with muscle
And strength by gentleness confined
He serves without servility; he has fought without enmity.
There is nothing so powerful, nothing less violent.
There is nothing so quick, nothing more patient.
~Ronald Duncan, "The Horse," 1954